Shipping policy
Currently our processing time is 5-7 business days (excluding pre-orders). We primarily use USPS to ship our orders, unless another method is selected at checkout by the customer.
At checkout you will be able to select what type of shipping you prefer. Here are the typical USPS shipping methods you can pick from:
- First Class Mail - delivered in 1-5 business days (cheapest option and is only used for small/flat items such as stickers and magnets — does NOT include tracking)
- USPS Ground Advantage - delivered in 2-5 business days (includes tracking)
- USPS Priority Mail - delivered in 2-3 business days (includes tracking)
The above information is pulled directly from USPS' website. Additionally, shipping time does not apply to processing time. Orders will still be processed during the current processing time regardless of the shipping method picked.
If you have a concern about the processing time please contact us at crescentsunstudio@gmail.com and we will work something out! Additional shipping and rush order charges may apply.
Orders that are selected to ship with First Class Mail WILL NOT have a tracking number. If you need tracking on your order, please upgrade to USPS Ground Advantage or USPS Priority when placing your order. Please allow up to 48 hours after your item has been marked as shipped to allow for the tracking number to update.
IMPORTANT NOTE: Please only contact us directly at crescentsunstudio@gmail.com if you have a question or concern about your order. We do not check our social media private messages for order inquiries.